Without the solution, you need to do everything by telephone. As long as the station has internet access, we can see it and it makes remote support very simple." "With an image, you can see immediately what's going on.
That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. We've set up our internal authentication for unattended access to our remote sites. So TeamViewer has given us tools to be able to segregate who has access to different things." "We also use it a lot for remote site assistance. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. Only a certain number of authorized users on our side have access to the system. The TeamViewer client connects to the TeamViewer host securely.
#TEAMVIEWER PILOT HOW TO#
For meetings, just enter the meeting ID and connect." "The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having." "The TeamViewer system has some built-in security. Just key in an ID and password and connect. TeamViewer is just a dead-solid, easy answer." "It's pretty easy to use.
#TEAMVIEWER PILOT INSTALL#
If I want to connect to somebody, how easily can I - without seeing their computer - walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing.
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